i-Sight offers a collection of powerful features that simplify your job

Features

Create Opportunities

i-Sight case management software delivers the tools you need to manage your investigations easily and effectively through a collection of powerful features that simplify your job and create opportunities for increased productivity and better business intelligence.

Our case management solution allows you to update cases, record evidence and document every phase of an investigation, creating a clear and complete trail of activity. Once the investigation is finished, you can create a comprehensive investigation report, including a detailed listing of contacts, evidence, and recommendations. And a powerful reporting engine allows you to create reports in 44 different formats to put it all together for a big picture view of the investigative environment in your organization.

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Questions
1-800-465-6089 | info@i-sight.com

Most Used Features

Case Assignment →

Assign cases automatically, based on user-defined rules, or on a case-by-case basis. Investigators are alerted when a new case is assigned to ensure timely follow-up.

Workflow Alerts →

Set workflow alerts to keep cases on track and keep managers on top of deadlines and aging cases.

Case Status Alerts →

Understand the status of any case, any time. Use alerts to notify you of changes in the status of a case to ensure cases are progressing as planned.

Set To-Dos →

Set to-do’s to remind investigative team members of tasks and deadlines and keep cases on track.

Case Reviews →

Use alerts to enforce a final review of every investigation and the recommended outcome before the case is closed.

Collaboration →

Allow real-time collaboration by providing your investigation team with access to see, add to and edit case files.

i-Sight Fact

Each report you build in i-Sight can be set up for automatic sharing using the broadcast feature

Customer Testimonials


“The reporting features within i-Sight will make it easier for staff to analyze data and detect patterns of fraud and abuse that might otherwise have gone unnoticed.”

WORKERS COMPENSATION COMMISSION

“Our project manager called them the best vendor he has ever dealt with. The support he has received from the i-Sight team is amazing.”

ENBRIDGE GAS

i-Sight’s Features


Search →

Search for keywords or names in i-Sight efficiently and easily using the quick-access search engine available from any screen in the application.

Track Time, Expenses and Recoveries →

Track time, expenses and recoveries using the case file, which contains every activity related to the investigation, date- and time-stamped for reference.

Notes →

Add notes to any case file directly from the dashboard or from within the case. Notes are stored in chronological order for easy access and reporting.

Email →

Send and receive email directly from your case or forward an existing email string directly into the appropriate case file.

Attachments and Evidence →

Add files to the case as attachments by emailing or uploading them to the case file.

Case History and Audit Trail →

Maintain a complete history and audit trail of your investigations, with every activity, note and attachment listed in chronological order.

Investigation Reports →

Create a complete case report, or investigation report, with one click, pulling all the case information from the case file into a pre-formatted investigation report template.

Customizable Roles →

You decide who can access case records as well as view and edit reports.

What Users Can See →

Set access restrictions to control what each user can see in i-Sight.

What Users Can Do →

Use customized access rules to control what each user can do in i-Sight.

Trend Reports →

Leverage big data to identify trends and analyze risk.

Report Builder →

Build comprehensive reports that provide valuable insight into performance and results.

GIS Reports →

Global Information System data provides valuable information on regional performance.

Oversight and Exception Reports →

Stay abreast of investigator caseloads, missed deadlines and aging cases.

Better ROI →

Realize a return on your case management software investment within the first year.


“The reporting features allow me to constantly monitor what’s going on. It’s easy to use and very robust.”

Office of the State Superintendent of Education, District of Columbia

Create →

Create new cases quickly and easily, collecting all complaints and case-related information from any intake stream into one central file.

Manage →

Manage investigations with workflow rules that create a logical, structured process and all case information stored in one place.

Analyze →

Analyze investigation data using i-Sight’s powerful summary reports that provide in-depth information on trends and areas of risk.


Great Technology →

Discover our powerful software platform that is secure and scalable, yet web-accessible and flexible enough for easy integration with other systems.

Easy to Use →

Access i-Sight’s intuitive and friendly interface at any time on any computer or mobile device.