i-Sight offers a collection of powerful features that simplify your job
i-Sight case management software delivers the tools you need to manage your investigations easily and effectively through a collection of powerful features that simplify your job and create opportunities for increased productivity and better business intelligence.
Our case management solution allows you to update cases, record evidence and document every phase of an investigation, creating a clear and complete trail of activity. Once the investigation is finished, you can create a comprehensive investigation report, including a detailed listing of contacts, evidence, and recommendations. And a powerful reporting engine allows you to create reports in 44 different formats to put it all together for a big picture view of the investigative environment in your organization.
Most Used Features
Assign cases automatically, based on user-defined rules, or on a case-by-case basis. Investigators are alerted when a new case is assigned to ensure timely follow-up.
Set workflow alerts to keep cases on track and keep managers on top of deadlines and aging cases.
Understand the status of any case, any time. Use alerts to notify you of changes in the status of a case to ensure cases are progressing as planned.
Set to-do’s to remind investigative team members of tasks and deadlines and keep cases on track.
Use alerts to enforce a final review of every investigation and the recommended outcome before the case is closed.
Allow real-time collaboration by providing your investigation team with access to see, add to and edit case files.
“The reporting features within i-Sight will make it easier for staff to analyze data and detect patterns of fraud and abuse that might otherwise have gone unnoticed.”
WORKERS COMPENSATION COMMISSION
“Our project manager called them the best vendor he has ever dealt with. The support he has received from the i-Sight team is amazing.”
Search for keywords or names in i-Sight efficiently and easily using the quick-access search engine available from any screen in the application.
Track time, expenses and recoveries using the case file, which contains every activity related to the investigation, date- and time-stamped for reference.
Add notes to any case file directly from the dashboard or from within the case. Notes are stored in chronological order for easy access and reporting.
Send and receive email directly from your case or forward an existing email string directly into the appropriate case file.
Add files to the case as attachments by emailing or uploading them to the case file.
Maintain a complete history and audit trail of your investigations, with every activity, note and attachment listed in chronological order.
Create a complete case report, or investigation report, with one click, pulling all the case information from the case file into a pre-formatted investigation report template.
You decide who can access case records as well as view and edit reports.
Set access restrictions to control what each user can see in i-Sight.
Global Information System data provides valuable information on regional performance.
Stay abreast of investigator caseloads, missed deadlines and aging cases.
Realize a return on your case management software investment within the first year.
“The reporting features allow me to constantly monitor what’s going on. It’s easy to use and very robust.”
Office of the State Superintendent of Education, District of Columbia
Create new cases quickly and easily, collecting all complaints and case-related information from any intake stream into one central file.
Manage investigations with workflow rules that create a logical, structured process and all case information stored in one place.
Analyze investigation data using i-Sight’s powerful summary reports that provide in-depth information on trends and areas of risk.