Generate a complete case record showing every action taken for that investigation

Case History and Audit Trail

Record of Activity

A complete case history with every action dated and time-stamped provides the documentation you need to show the courts and regulators that a thorough investigation was conducted.

The case audit trail shows:

  • who made the change
  • what change was made
  • when the change was made

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Questions
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i-Sight Fact

Companies using i-Sight have better documentation and lower legal risks

Related Features

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Notes

Add notes to any case file directly from the dashboard or from within the case. Notes are stored in chronological order for easy access and reporting.

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Email

Send and receive email directly from your case or forward an existing email string directly into the appropriate case file.

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Attachments and Evidence

Add files to the case as attachments by emailing or uploading them to the case file.

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Investigation Report

Create a complete case report, or investigation report, with one click, pulling all the case information from the case file into a pre-formatted investigation report template.

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Track Time, Expenses and Recoveries

Track time, expenses and recoveries using the case file, which contains every activity related to the investigation, date- and time-stamped for reference.

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Search

Search for keywords or names in i-Sight efficiently and easily using the quick-access search engine available from any screen in the application.

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“It’s an excellent tool for me because I don’t have to call that investigator any more to get an update on a case.”

Cambia

Create →

Create new cases quickly and easily, collecting all complaints and case-related information from any intake stream into one central file.

Manage →

Manage investigations with workflow rules that create a logical, structured process and all case information stored in one place.

Analyze →

Analyze investigation data using i-Sight’s powerful summary reports that provide in-depth information on trends and areas of risk.


Great Technology →

Discover our powerful software platform that is secure and scalable, yet web-accessible and flexible enough for easy integration with other systems.

Easy to Use →

Access i-Sight’s intuitive and friendly interface at any time on any computer or mobile device.