Search across the entire investigation database to find the information you need

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Search a Specific Field

Save time and narrow your results by searching only within a specific field.

Every field in i-Sight can be searched, enabling you to pinpoint the information you need.

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i-Sight Fact

i-Sight’s quick and easy search function is consistently ranked among the top 5 features by our customers

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Filtering Investigation Data

Rather than searching through the entire investigation database for a piece of information, you can search a subset of data. For example, you could search for a last name, but only search cases recorded in the past week, or in cases closed in the past month. Using search filters makes it faster and easier to find the exact case information you’re looking for by narrowing the result set.

Powerful, Re-usable Searches

Investigators may need to run the same search often as case data changes. With an interface that puts efficiency and convenience first, i-Sight allows you to save your searches to run again without inputting the parameters repeatedly.

Related Features

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Notes

Add notes to any case file directly from the dashboard or from within the case. Notes are stored in chronological order for easy access and reporting.

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Email

Send and receive email directly from your case or forward an existing email string directly into the appropriate case file.

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Attachments and Evidence

Add files to the case as attachments by emailing or uploading them to the case file.

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Case History and Audit Trail

Maintain a complete history and audit trail of your investigations, with every activity, note and attachment listed in chronological order.

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Investigation Report

Create a complete case report, or investigation report, with one click, pulling all the case information from the case file into a pre-formatted investigation report template.

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Track Time, Expenses and Recoveries

Track time, expenses and recoveries using the case file, which contains every activity related to the investigation, date- and time-stamped for reference.

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“i-Sight was the most user-friendly tool we found. We could also implement it pretty quickly across all countries.”

Siemens

Create →

Create new cases quickly and easily, collecting all complaints and case-related information from any intake stream into one central file.

Manage →

Manage investigations with workflow rules that create a logical, structured process and all case information stored in one place.

Analyze →

Analyze investigation data using i-Sight’s powerful summary reports that provide in-depth information on trends and areas of risk.


Great Technology →

Discover our powerful software platform that is secure and scalable, yet web-accessible and flexible enough for easy integration with other systems.

Easy to Use →

Access i-Sight’s intuitive and friendly interface at any time on any computer or mobile device.