Use customized access rules to control what each user can do in i-Sight
What Users Can Do
You may, for example, wish to allow an outside attorney working on an investigation to add notes to a case file or attach legal documents. However, you may not want them to be able to edit notes and documents added by the investigator to the case file or delete any files added by other users.
You can set restrictions that govern:
- Who is allowed to close a case
- Who can assign cases
- Who can approve a case submitted for review
- Who can view all or certain reports
- Who can see and who can edit case information
- Who can mark cases as confidential
- Who can set whitelist/blacklist restrictions
What Users Can See
Set customized access to ensure case information is visible only to those authorized to see it, based on role level, case type, geographical region, or other criteria.
Set customized levels of access to case files for each role in the investigative team.
Set workflow alerts to keep cases on track and keep managers on top of deadlines and aging cases.
“My special investigative unit manager told me the other day that she couldn’t live without i-Sight right now, I think that says a lot.”
Create new cases quickly and easily, collecting all complaints and case-related information from any intake stream into one central file.
Manage investigations with workflow rules that create a logical, structured process and all case information stored in one place.
Analyze investigation data using i-Sight’s powerful summary reports that provide in-depth information on trends and areas of risk.