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How to Avoid the 10 Biggest Investigation Mistakes

Watch employment attorney Allison West, Esq., SPHR, investigator, trainer and founder of Employment Practices Specialists, discusses the 10 biggest mistakes that can ruin an investigation.

During the webinar, West discusses:

Key mistakes investigators make that can impact the outcome of an investigation
What can happen when you don’t manage gossip or chatter in the workplace about the subject(s) of an investigation
The importance of digging deeper to get relevant information
Why selecting the right investigator can make or break your investigation
Why it’s critical for an investigator to maintain independence

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Published July 5, 2012

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Conduct better investigations to reduce your risk. Be more efficient, consistent, and employ a standardized approach.

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i-Sight was founded in 1999, has hundreds of clients globally, and is the experienced, flexible solution provider of choice for businesses and governments worldwide.

Ways you can use i-Sight:

HR & Employee Relations
Insurance and Mortgage Fraud
Health & Human Service Fraud
Brand Protection & IP
Safety, Security & Risk
Loss Prevention

One-click investigation reports eliminate time consuming collection, organization and publishing of investigation findings.

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i-Sight eliminates the manual aspects of creating an investigation report.

No need to gather and organize information
Simple, one-click report generation
Reports are consistent in format and structure
Create a professional, polished deliverable every time

Capture new case referrals through a variety of channels.

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Customize referral forms to capture the relevant facts and details.

Create new cases using flexible case intake options:

Internal web-based referral form
Public referral form on website
Email
Integration feed from existing systems
Integration feed with a hotline

Monitor case progress and activity using real-time dashboards and customized alerts.

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i-Sight is configured to allow users to implement customized workflows and alerts to optimize existing processes.

For managers:

Dashboards provide ongoing, real-time oversight of investigations
Assignment alerts notify investigators of new cases
Inactivity alerts flag inactive cases
Escalation alerts flag overdue cases
Review cycle alerts keep investigations on track

For investigators:

Task due dates trigger email reminders
Notices can be sent for approval requests

Our simple design ensures greater user adoption, resulting in reduced risk and higher ROI.

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Faster than paper and easy to learn, i-Sight’s user-friendly interface is designed for investigators.

i-Sight’s intuitive design results in:

Less time spent in training
Shorter learning curve
Higher adoption rates
Better use of the system’s full capabilities

Better adoption translates into higher quality investigations, better reports and reduced risk for your organization.

Spend more time in the field and less time behind your desk. i-Sight has all the productivity tools you need.

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Better than paper, easy-to-use tools allow investigators to add with one click:

Diary Notes
To-dos
Emails
Files
Parties
Expenses / Recoveries

Customized forms change based on the type of investigations being conducted, helping to ensure consistency and quality.

Create insight, uncover opportunities and reduce risk. i-Sight’s robust business intelligence reporting tool makes analysis a breeze.

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Drag-and-drop report builder makes it easy to create useful reports that can be automatically updated and distributed.

Every data field is available for reporting
More than 75 chart types to choose from
Every user has a customized dashboard
Export reports easily to PDF or Excel
Update and broadcast reports automatically to your team via email

Optimize your existing processes. i-Sight’s professional service teams bring more than 15 years of best practices to every new implementation.

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Hundreds of companies and thousands of investigators around the globe have benefited from our expertise.

Solid project leadership with the ability and knowledge to improve your processes
Experienced team with industry knowledge
Effective user training gets you up-and-running quickly
Ongoing support to ensure your success

Your information has never been more secure. i-Sight is SSAE 16 SOC 2 accredited and ensures your compliance with international privacy legislation.

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i-Sight is at the cutting edge of data security and privacy.

We are the first choice for domestic and global organizations looking for a secure, reliable investigation platform
i-Sight complies with the industry’s most stringent security standards
Hundreds of large multinational organizations rely on us to keep their data safe and secure

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How to Avoid the 10 Biggest Investigation Mistakes

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We help some of the world's top organizations conduct better investigations.

Conduct better investigations to reduce your risk. Be more efficient, consistent, and employ a standardized approach.

One-click investigation reports eliminate time consuming collection, organization and publishing of investigation findings.

Capture new case referrals through a variety of channels.

Monitor case progress and activity using real-time dashboards and customized alerts.

Our simple design ensures greater user adoption, resulting in reduced risk and higher ROI.

Spend more time in the field and less time behind your desk. i-Sight has all the productivity tools you need.

Create insight, uncover opportunities and reduce risk. i-Sight’s robust business intelligence reporting tool makes analysis a breeze.

Optimize your existing processes. i-Sight’s professional service teams bring more than 15 years of best practices to every new implementation.

Your information has never been more secure. i-Sight is SSAE 16 SOC 2 accredited and ensures your compliance with international privacy legislation.

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