Sharing information has been made easier due to the Internet and electronic files, which raise concerns when it comes to regaining control over personal information protection.
This week we focused on the tactics Xerox used to rebuild its corporate impage after the 2002 accounting scandal charges. Other topics discussed this week include investigating sexual harassment allegations in the workplace and measures companies can use to protect the personal information of employees and clients. Here’s a review of our posts from this week:
Monday:
- Blog Post- Xerox’s Accounting Scandal Recovery Tactics
“The turn of the century was marked with a number of accounting and ethics scandals that would significantly alter the importance of corporate ethics and compliance. The Securities and Exchange Commission (SEC) began investigating the accounting practices at Xerox in 2000, which eventually led to Xerox agreeing to pay a $10 million settlement. During Xerox’s post-scandal transformation, Sarbanes-Oxley came into effect to improve financial and accounting compliance. Today, Xerox has turned their practices around and secured a spot on numerous ethical company lists. This post discusses the tactics deployed at Xerox to regain consumer confidence and instill ethics and compliance back into the company.”
Tuesday:

Investigation Report Template Free Download
A ready-to-use template to guide you through the investigation report writing process.
Download Template“We, Customer Expressions, will be sending a team down to Chicago to attend the Annual Compliance & Ethics Institute, hosted by the Society of Corporate Compliance and Ethics. The conference runs from September 12-15 and features presentations from chief compliance and ethics officers, CEOs, certified compliance and ethics professionals, lawyers, compliance analysts and many other professionals in the field of ethics, compliance and risk management. While we are away, we will be blogging from the event and interviewing industry professionals.”
Wednesday:
“Sexual harassment occurs all too frequently in the workplace. Many recent sexual harassment allegations that have been made have been directed at top level executives. As investigators, you understand the value of maintaining compliance, confidentiality and promptness when investigating incidents of sexual harassment. Regardless of the employee’s level in the organization, each investigation must be handled with objectivity, follow company policies and reprimand those found guilty of policy violations. Previously, we blogged about a number of sexual harassment related topics, including developing anti-sexual harassment policies, tips for preventing and detecting sexual harassment, as well as the different forms of sexual harassment against males and females in the workplace. This post will focus on addressing sexual harassment complaints and investigations into sexual harassment allegations, to ensure company policies are enforced and violators face appropriate consequences.”
Thursday:
“The issue of personal information protection is a hot topic. Companies such as Google and Facebook have been questioned in regards to their privacy policies, as the personal information gathered from users has been leaked to the public on multiple occasions. Most recently, the University Health Network made headlines when patient information was leaked due to the theft of an unprotected USB key- we discussed the topic in the post “Maintaining Information Security and Privacy.” Sharing information has been made easier due to the Internet and electronic files, which raise concerns when it comes to regaining control over personal information protection. As technology advances, the risks surrounding information privacy continue to increase. Will your organization be ready to respond to tighter information controls?”











