There’s a reason why hosted software or SaaS solutions have the staying power they do. More businesses are turning to hosted solutions each year because they simply don’t have the time, money or expertise to build and maintain the systems internally. Since our investigation case management software is a hosted solution, we get a lot of questions about how secure these solutions really are. Information security is a top priority for many companies, as they collect and store more electronic information than ever before. Companies also have to worry about the increasing corporate security threats coming from both inside and outside of their organizations. However, some people might be shocked to discover that hosted solutions are far more secure than they think.
The article “Why Move To Hosted Authentication?” explains a wide variety of benefits offered by hosted solutions:
“A hosted solution means there is no up front investment, no servers to buy, no extensive training, no network implementation or complicated integration and no heavy ongoing cost in managing the solution and associated infrastructure. In times of financial uncertainty, paying a fixed sum on a regular basis to a third party can be seen as an advantage.”
Hosted solutions hold the vendor accountable for system performance and security, as information is stored on the vendor’s servers, not the company’s.
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Depending on the needs of the users, building a case management solution in house can become time consuming and lead to a sub par solution. Laws, regulations and company policies don’t stay the same forever – they change. Investigators need to make sure case management software can be easily modified to reflect these changes.
Having information stored offsite is often safer than hosting it in your office. In a presentation from Allstate’s Ethics Director, Lyn Scrine, she mentioned that each workplace has “super-users,” people who can hack into systems and extract sensitive information. Having information stored offsite makes it challenging for anyone inside your organization to get their eyes on information they aren’t permitted to see.
Hosted solutions help free up the time of your internal support team. Any support issues pertaining to your hosted solution are taken care of by the service provider – not your internal IT support team. This means that you get your problems solved faster and your IT department isn’t interrupted by a lot of small issues.
Time and Money
- Fewer security breaches
- No need to hire extra staff
- Faster implementation time
- Little to no involvement from your IT department
The costs of security breaches continue to climb and companies cannot afford to keep losing money because if these issues. There are countless ways hosted solutions help you save time and money. Your largest responsibility will be choosing a reliable vendor that stays up to date with security issues. Other vendors can probably build you a system to meet your needs, but the difference comes down to support and maintenance after all is said and done.