Are Your Investigation Interviews On Target?

Acquire the skills you need to ensure your investigation interviews hit the mark by attending our free webinar.

Posted by Lindsay Khan in on November 16th, 2011

Have you ever wondered what makes someone a good interviewer? What if you could improve your own interview skills to become a better interviewer? Join Greg Caldwell, expert investigator and president of White Hat Solutions, on Thursday December 1st as he shares his strategies for becoming a better interviewer and  interviewing witnesses in a workplace investigation.

Interview Like a Pro

A lot is riding on the interview component of an investigation. In order to succeed, you need to carefully plan ahead, create a welcoming environment and ask the right questions. With more than 30 years of corporate investigation experience, Caldwell has uncovered million dollar embezzlements, exposed a rogue IRS auditor, stopped a $5.1 million insurance fraud and was the court-appointed investigator for the largest serial murder case in Colorado. His bold interviewing techniques have helped him solve many high-profile cases, and will help you to do the same in your own internal investigations.

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By attending the webinar, you will learn:

  • How to prepare for an interview
  • How to gather information
  • Developing interview questions
  • Selecting interview locations
  • …and more

Interviewing Witnesses

In the webinar, Caldwell will focus on helping you overcome some of the challenges you may face when interviewing witnesses. Interviewing witnesses can be tricky because every situation is different. Caldwell suggests that you have to read what the witness is saying and how they say it, because the questions you ask will depend on their reactions.

A good interviewer looks for verbal and non-verbal clues. “You’re going to be listening to not only what they say but how they say it, how they’re sitting, how they’re reacting with their body language,” says Caldwell. “Everybody’s become an expert of the body language techniques thanks to television. If you look down and to the left you must be lying. But that’s not always true. It’s a gathering of all this information when you’re sitting across from someone.”

To learn how to interview like a pro and get more information about interviewing witnesses, register for our webinar by clicking here. The webinar will run from 2pm-2:30pm (EST) on Thursday December 1st and is completely free to attend.




Marketing Coordinator

Lindsay Khan is the marketing manager for i-Sight Software. With an Honours Bachelor of Commerce degree in marketing from the University of Ottawa, she brings business acumen to the subjects she covers for the company blog and website. Lindsay compiles monthly newsletters, writes and promotes downloadable guides and press releases, promotes webinars and manages our online communities.

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