Manage multiple investigations with ease
Workflow rules create a structured process to follow so that no steps are forgotten.
With all the case information in one place, those with authorized access can collaborate and view investigation progress.
Consistent Investigation Process
i-Sight enforces a complete and consistent investigation process. Our case management solutions incorporate expertise and best practices learned through the implementation of hundreds of projects over the past 15 years.
Complete Record of the Investigation
Every step of your investigation is recorded and review processes can be embedded in the workflow to ensure a complete and thorough investigations is conducted every time.
Control Access to Information
Role-defined access allows colleagues and supervisors to collaborate on cases in real time and keep investigations progressing. A complete audit trail shows who did what and when, providing a detailed history of case activity.
Enforce a structured process according to established best practices, from intake, through case assignment and tracking, to resolution.
Case Information All in One Place
Search files, track expenses and time, and access an entire case history, including notes, emails and evidence. The case file is a complete audit trail.
Set customized access roles to allow authorized users to see and/or change cases based on their role levels.
“Anyone who manages a large volume of cases needs a case management solution like this.”
West Virginia Insurance Commission
Create new cases quickly and easily, collecting all complaints and case-related information from any intake stream into one central file.
Analyze investigation data using i-Sight’s powerful summary reports that provide in-depth information on trends and areas of risk.
Discover our powerful software platform that is secure and scalable, yet web-accessible and flexible enough for easy integration with other systems.