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Streamlined incident reporting and case management.

Case IQ brings more experience, more innovation, and more results to 1000+ customers around the world who need a comprehensive solution for incident reporting, case management, and analytics.

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A better way to manage investigations.

Helping organizations move from Excel, SharePoint, and homegrown tools, improving the way they manage cases from intake, through investigation, to resolution and reporting.

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Trusted worldwide.

Streamlined Intake and Case Management for Today’s Workplace

Millions of cases resolved. Billions in litigation avoided.

Promote and protect speaking up

To create a culture of openness, psychological safety and trust, it’s critical to provide your team with the widest range of employee-friendly intake channels. When you do, you’ll get the critical big-picture view you need to effect change.

Learn more about how better intake methods can boost transparency and morale

Improve incident response and resolution

Help your people become more efficient and productive, and build trust that your organization acts on critical issues quickly and respectfully.

See how efficient case management helps incident response and resolution

Evolve from reactive to proactive

Get the data and insights you need to prevent problems and costs rather than the more expensive process of reacting to them after the fact.

Learn more about how advanced analytics can help with incident prevention

Master compliance and transparency

Easily meet regulatory requirements and avoid potential investigations or fines.

Learn more about Case IQ for ethics and compliance teams
The Case IQ Platform

Advanced case management tools, at your fingertips.

Our acclaimed software adapts easily to your organization’s workflow, so you don’t miss a beat. As soon as you’re up and running, you’ll find day-to-day tasks becoming more intuitive and efficient. You’ll also be able to spot patterns and trends, helping you mitigate organizational risks.

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LET NO INCIDENT GO UNREPORTED.

It’s important to create an environment where people feel comfortable speaking up. With the widest available range of incident reporting channels, Case IQ ensures that every employee has a way to discreetly call attention to issues that requires timely resolution.

Omnichannel reporting

When someone needs to report an incident, our system lets them choose email, phone, web and more.

Anonymous reporting

Give people the power to submit reports safely and securely, in compliance with global privacy laws.

Accept any type of file

Employees can submit evidence in whatever format they have – audio, video, PDFs, documents and more.

Configurable intake forms

30+ user-definable field types help you get the data you need, organized in a way that works for you.

YOUR PROCESS, STREAMLINED.

We designed the Case IQ platform to be easily configurable by the people who use it. Fine-tuning forms, dashboards and reporting lets you adapt your workflow to best fit the unique needs of your organization. This gives you the power to efficiently resolve more cases.

The most flexible approach

Easily configure fields, templates and rules to best fit your organization’s unique process and needs.

Automate where it makes sense

Automating workflows can eliminate repetitive manual tasks, letting you focus on getting more done.

Restrict access to sensitive data

To ensure maximum security, adjust access levels based on case type and individual team member roles.

Keep every case moving forward

Maintaining momentum is key. Setting alerts, reminders and timelines is a great way to stay on track.

MAKE DATA-INFORMED DECISIONS.

High-quality analytics provide the essential insights you need to spot trends, identify problem areas and lead more confidently. Case IQ includes full access to Yellowfin BI, the acclaimed reporting tool that we consider to be the industry’s best.

Dynamic dashboards

Easily tailor on-screen dashboards to best suit each user’s job role, workflow and visual preferences.

Intuitive reporting at its best

Award-winning business intelligence tool with “ask me a question” AI functionality built right in.

Real-time status updates

Nobody has time to prepare reports for stakeholders on a timely basis. Smart automation is the answer.

Drag-and-drop simplicity

No need for reporting expertise – create clean, professional-looking reports in just minutes.

Introducing the Case IQ Summarization Copilot

Leverage the power of Generative AI to transform case summarization and reporting

Compiling evidence and other case information and producing final reports can be time-consuming, tedious, and error-prone. Case IQ’s Summarization Copilot leverages generative AI to instantly summarize the pertinent details of your case, and produces a consistent, complete case report in seconds, freeing investigators to attend to more strategic parts of their role. We’ve worked with Microsoft to create a secure, intelligent and easy-to-use case summarization tool that will ensure every case report meets your organization’s exacting standards, regardless of the person who created it.

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“The personnel at [Case IQ] are always accommodating, informative and a pleasure to deal with. The simplicity and ease of the system allows me to be highly productive. Simply put, I could not do my job without [Case IQ].”

- Peter B., Senior Consumer Service Officer

“Everyone needs [Case IQ]. Our human resources department uses it to track “situations” that come to their attention. They really like that they can assign cases to staff, automatically maintain the history of the case and also set notifications for important due dates.”

- Agency in Government Administration

“Since implementing [Case IQ], responding to reports was reduced from an hour to minutes, and detailed reporting provides information on the numbers and types of cases to help with training and prevention.”

- Jonaura Wisdom, Director, EEO & Civil Rights Compliance

“[Case IQ] is extremely configurable to meet the needs of our complex organization. It is very easy to use and there was good customer service during implementation and beyond. We have been able to create some really helpful dashboards to identify trends and audit our work.”

- Administrator in Higher Education

“With increasingly stringent federal policies around record-keeping and due diligence, compliance professionals are under real pressure to demonstrate consistency and rigor throughout their case management processes. Case IQ delivers a rock-solid solution.”

- Tom Fox, “The Compliance Evangelist”

“This software has improved our customer relationships. Our customers appreciate our ability to keep them abreast of how our investigations and resolutions are proceeding.”

- Steven M., Quality Coordinator, Valfilm USA

“The personnel at [Case IQ] are always accommodating, informative and a pleasure to deal with. The simplicity and ease of the system allows me to be highly productive. Simply put, I could not do my job without [Case IQ].”

- Peter B., Senior Consumer Service Officer

“Everyone needs [Case IQ]. Our human resources department uses it to track “situations” that come to their attention. They really like that they can assign cases to staff, automatically maintain the history of the case and also set notifications for important due dates.”

- Agency in Government Administration

“Since implementing [Case IQ], responding to reports was reduced from an hour to minutes, and detailed reporting provides information on the numbers and types of cases to help with training and prevention.”

- Jonaura Wisdom, Director, EEO & Civil Rights Compliance

“[Case IQ] is extremely configurable to meet the needs of our complex organization. It is very easy to use and there was good customer service during implementation and beyond. We have been able to create some really helpful dashboards to identify trends and audit our work.”

- Administrator in Higher Education

“With increasingly stringent federal policies around record-keeping and due diligence, compliance professionals are under real pressure to demonstrate consistency and rigor throughout their case management processes. Case IQ delivers a rock-solid solution.”

- Tom Fox, “The Compliance Evangelist”

“This software has improved our customer relationships. Our customers appreciate our ability to keep them abreast of how our investigations and resolutions are proceeding.”

- Steven M., Quality Coordinator, Valfilm USA

“The personnel at [Case IQ] are always accommodating, informative and a pleasure to deal with. The simplicity and ease of the system allows me to be highly productive. Simply put, I could not do my job without [Case IQ].”

- Peter B., Senior Consumer Service Officer

“Everyone needs [Case IQ]. Our human resources department uses it to track “situations” that come to their attention. They really like that they can assign cases to staff, automatically maintain the history of the case and also set notifications for important due dates.”

- Agency in Government Administration

“Since implementing [Case IQ], responding to reports was reduced from an hour to minutes, and detailed reporting provides information on the numbers and types of cases to help with training and prevention.”

- Jonaura Wisdom, Director, EEO & Civil Rights Compliance

“[Case IQ] is extremely configurable to meet the needs of our complex organization. It is very easy to use and there was good customer service during implementation and beyond. We have been able to create some really helpful dashboards to identify trends and audit our work.”

- Administrator in Higher Education

“With increasingly stringent federal policies around record-keeping and due diligence, compliance professionals are under real pressure to demonstrate consistency and rigor throughout their case management processes. Case IQ delivers a rock-solid solution.”

- Tom Fox, “The Compliance Evangelist”

“This software has improved our customer relationships. Our customers appreciate our ability to keep them abreast of how our investigations and resolutions are proceeding.”

- Steven M., Quality Coordinator, Valfilm USA
The Trusted Resource

80K+ users. 5M+ cases resolved. 10M+ lives safeguarded.

As an industry leader and pioneer for over 20 years, Case IQ has always been 100% focused on providing the very best in service and support.

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Case IQ Resource Center

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