Our customers love i-Sight

Consistently Ranked #1

Our customers tell us that we make their lives easier. They choose i-Sight for its reliability, security, ease-of-use and top-notch customer service.

“I CAN’T SAY ENOUGH ABOUT THE SERVICE THAT I-SIGHT PROVIDED; IT’S AMAZING. WE WORK WITH A LOT OF VENDORS AND [I-SIGHT WAS] THE MOST ACCOMMODATING AND PATIENT AND TOOK THE TIME TO EXPLAIN EVERYTHING.”

Lynann DeCusatis, Interim CEO, Home Health Care Management

Home Health Care Management

Home Health Care Management (HHCM) serves eight counties with advanced nursing and physical, occupational and speech therapies as well as medical social work, dietitian service and hospice and palliative care.

With a total of 5028 patients visited in 2017, it’s a busy operation with a lot of issues, which were being tracked and investigated using a home-grown system that was tethered to the office. This was causing delays and incomplete reports, resulting in incorrect and unavailable data.

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New York City Health + Hospitals/Correctional Health Services

The Correctional Health Services division of NYC Health + Hospitals provides health care to individuals detained in the New York City criminal justice system. With approximately 43,000 admissions a year, the team works around-the-clock to provide comprehensive health care services.

In 2016, the Patient Relations group in Correctional Health Services began searching for a system to handle requests and concerns about health care services. Successful implementation of i-Sight to this use case led to further adaptations of i-Sight to other uses.

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Union County Public Schools

Union County Public Schools (UCPS) is the sixth-largest public school system in North Carolina. It serves 41,500 students at 53 schools and has approximately 5,000 staff members.

With a long-term goal of ensuring all students are equipped to succeed in college, career and life, UCPS takes the safety and well-being off students and staff seriously, putting a high priority on enforcing strong policies and eliminating harassment. But the school system didn’t have a streamlined system for reporting employee policy violations and sexual harassment claims for the district.

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ALLSTATE

For more than 60 years, Allstate Corporation has promised, “You’re In Good Hands With Allstate®.” Even as the company has grown to insure over 17 million households, it still lives by that motto.

Today, the Allstate Corporation (NYSE: ALL) is the nation’s largest publicly held personal lines insurer with auto, property, life, business and other coverages. As the company grew, it needed a robust case management system to improve the collection, reporting and analysis of its data.

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BRICKSTREET

Studies show that approximately two per cent of all workers’ compensation claims are fraudulent, costing carriers billions of dollars every year. The cost of this fraud ultimately goes back to employers in the form of higher premiums.

The Special Investigation Unit (SIU) at BrickStreet uses i-Sight software to investigate potential abuse and fraud against the company in order to reduce losses and minimize premiums.

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SIEMENS

Siemens Building Technologies has more than 36,000 employees in 51 countries. In a company this big, internal complaints or questions can sometimes fall through the cracks.

Siemens uses i-Sight software to capture internal complaints in order to manage issues, improve productivity and boost employee satisfaction while providing opportunities to improve the corporate culture.

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FINCEN

The Financial Crimes Enforcement Network (FinCEN), headquartered in Washington, D.C., is a regulatory agency of the United States Department of the Treasury. Its mission is to safeguard the financial system from the abuses of financial crime, including terrorist financing, money laundering, and other illicit activity.

FinCEN uses i-Sight software to manage financial investigations, improve its ability to collect and analyze data from financial institutions and law-enforcement agencies and maximize collaboration among agencies that detect and prosecute financial crimes.

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WEST VIRGINIA INSURANCE COMMISSION

In 2004, in an effort to reduce the number of cases of insurance fraud in West Virginia, the state legislature passed House Bill 4004, which established the Fraud Division of the West Virginia Insurance Commission. The newly created division needed fraud investigation software that would enable multiple investigators in various locations to collaborate, allow oversight of ongoing investigations and improve reporting.

i-Sight’s sophisticated tracking and case management tools make it easier for the West Virginia Insurance Commission to detect and prosecute insurance fraud, produce quick, accurate reports and improve oversight.

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WORKERS' COMPENSATION COMMISSION

In 2003, the State of West Virginia launched a major reform of its workers’ compensation system to reduce the incidence of fraud and abuse, by stepping up enforcement and by ensuring greater coordination among those responsible for overseeing the system. In order for the new structure to succeed, a robust case management software solution was needed.

i-Sight strengthens the commission’s enforcement capabilities by enabling staff to more effectively uncover and prosecute cases of insurance fraud. The software also allows the commission to track and monitor court-ordered restitution and repayments and provides enhanced reporting and oversight of the investigative and enforcement process.

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UNDERWRITERS LABORATORIES

For more than 115 years, Underwriters Laboratories® (UL) has been testing products and writing standards for safety. The products that are certified by the organization – and only those products – carry the distinctive UL Mark. The company needed a solution to capture, track and retrieve large amounts of data efficiently and from remote locations.

With i-Sight, investigators and law enforcement personnel can view case information from anywhere in the world quickly, reducing the time to close cases and allowing the team to handle more cases without adding staff.

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Our clients close more than a million cases per
year and save a combined total of 2.4 million
hours annually. Become one of them.

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