Our customers love i-Sight

Consistently Ranked #1

Our customers tell us that we make their lives easier. They choose i-Sight for its reliability, security, ease-of-use and top-notch customer service.

“I CAN’T SAY ENOUGH ABOUT THE SERVICE THAT I-SIGHT PROVIDED; IT’S AMAZING. WE WORK WITH A LOT OF VENDORS AND [I-SIGHT WAS] THE MOST ACCOMMODATING AND PATIENT AND TOOK THE TIME TO EXPLAIN EVERYTHING.”

Lynann DeCusatis, Interim CEO, Home Health Care Management

LA Metro chose i-Sight for its efficient workflow, easy-to-use interface, customization and exceptional customer service. The centralized case files allow the LA Metro team to collaborate and respond quickly.

Since implementation, the Office of Civil Rights at LA Metro has streamlined processes, saved time and gained a reputation for efficiency.

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In 2016, the Patient Relations group from the Correctional Health Services division of NYC Health + Hospitals began searching for a system to handle requests and concerns about health care services.

Following successful implementation, Correctional Health Services expanded i-Sight to other areas within the organization to improve its overall case management, tracking and reporting.

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Home Health Care Management needed a configurable system that made it easy for clinicians to enter data from the field. They also needed a workflow that standardized the data being entered to make reporting and trend analysis easier.

HHCM now has an efficient, effective case management system, tailored to their needs, that saves them time, money and improves compliance.

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The National Tobacco Company needed a case solution that would streamline their processes and drive improvement. Today, National Tobacco has an efficient, streamlined and secure way to collect, address and report on consumer feedback using i-Sight.

Since implementing i-Sight, National Tobacco has saved 40 hours of employee time per week and has decreased customer response time by 85 per cent.

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With 41,500 students at 53 schools and has approximately 5,000 staff members, the Union County Public Schools district needed a streamlined system for reporting employee policy violations and sexual harassment claims.

After extensive research and testimonial reading, UCPS decided that i-Sight had the security, flexibility and efficiency they were looking for.

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The Special Investigation Unit (SIU) at BrickStreet uses i-Sight software to investigate potential abuse and fraud against the company in order to reduce losses and keep premium costs down.

i-Sight ensures the team records complete supporting information throughout each investigation, and that cases move quickly from one stage to the next – reducing the overall time to reach action on fraud cases.

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Siemens Building Technologies uses i-Sight to capture internal complaints in order to manage issues, improve productivity and boost employee satisfaction while providing opportunities to improve the corporate culture.

i-Sight automates the complaint management process, ensuring every issue is addressed. i-Sight makes it easier for Siemens to identify trends across locations, divisions or type.

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Underwriters Laboratories® needed a powerful investigation software solution to capture and track large volumes of counterfeiting investigation data.

With i-Sight, investigators and law enforcement personnel can view case information from anywhere in the world quickly, reducing the time to close cases and allowing the team to handle more cases without adding staff.

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The Fraud Division of the West Virginia Insurance Commission needed fraud investigation software that would enable multiple investigators in various locations to collaborate, allow oversight of ongoing investigations and improve reporting.

i-Sight’s tools make it easier for the Fraud Division to detect and prosecute insurance fraud, produce quick, accurate reports and improve oversight.

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West Virginia’s Workers’ Compensation Commission needed a case management solution that enabled staff to more effectively uncover and prosecute cases of insurance fraud.

i-Sight provides a convenient way for the commission to track and monitor court-ordered restitution and repayments. Managers benefit from enhanced reporting abilities and improved oversight of the investigative and enforcement process.

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Our clients close more than a million cases per
year and save a combined total of 2.4 million
hours annually. Become one of them.

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