FinCEN improves investigations with i-Sight case management software


FinCEN uses i-Sight Software to fight terrorist financing and money laundering

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FinCEN Snapshot

The Financial Crimes Enforcement Network (FinCEN), headquartered in Washington, D.C., is a regulatory agency of the United States Department of the Treasury. Its mission is to safeguard the financial system from the abuses of financial crime, including terrorist financing, money laundering, and other illicit activity.

The Challenge

Needed to manage a large and growing case load of financial investigations. Wanted to improve its ability to collect and analyze data from a wide range of financial institutions and law-enforcement agencies. Wanted to maximize collaboration among various agencies involved in the detection and prosecution of financial crimes.

The Solution

  • Selected i-Sight Investigation Software for its security, scalability and flexibility.
  • Authorized personnel can access the database directly through a secure web portal.


  • Improved collaboration and information-sharing between FinCEN and partner agencies.
  • Ability to perform real-time analysis of sensitive data from multiple, distributed sources.

Case Study

Using advanced technology and a variety of data sources, FinCEN’s analysts provide investigation support to more than 165 federal, state, and local agencies, issuing approximately 6,500 intelligence reports each year to help law-enforcement agencies detect and prevent money laundering by terrorists, drug dealers, arms dealers and other criminals.

i-Sight is the leader in web based investigation software, case management, and complaint handling solutions. The company’s core product is i-Sight, a family of scalable, flexible and customizable investigation software solutions for complaint handling, corrective and preventive action management (CAPA Management), compliance monitoring and other business processes that require case management. The i-Sight system is used by a growing number of North America’s leading financial services organizations to manage the risks associated with compliance issues and customer complaints.

Joe Gerard, Vice-President of Sales and Marketing for i-Sight, said the company is proud to have been selected by FinCEN, an agency that is on the front lines of the war against international terrorist financing and money laundering. “The i-Sight investigation software is ideal for regulators and other organizations that require a secure, web-based case-management solution that enables collaboration, information-sharing and real-time analysis of data from multiple, distributed sources,” Gerard said.

"The i-Sight investigation software is ideal for regulators and other organizations that require a secure, web based case management solution."

Joe Gerard, CEO

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