Send cases for review by a manager, supervisor or the legal department

Case Reviews

Send Cases For Review

The investigator simply clicks a button to send a case for review and it is placed into a queue for the appropriate reviewer. Some organizations have one cycle of review before a case is closed, and some have three or more.

i-Sight can be configured to incorporate any number of review cycles to match your organization’s existing procedures. By incorporating case review cycles into the workflow, i-Sight enforces the approval process, ensuring cases are never closed prematurely, and every case receives the necessary reviews and approvals.

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i-Sight Fact

The average investigation manager saves 2.5 hours per week by using i-Sight

Related Features

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Set To-Do’s

Set to-do’s to remind investigative team members of tasks and deadlines and keep cases on track.

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Case Status Alerts

Understand the status of any case, any time. Use alerts to notify you of changes in the status of a case to ensure cases are progressing as planned.

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Workflow Alerts

Set workflow alerts to keep cases on track and keep managers on top of deadlines and aging cases.

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Case Assignment

Assign cases automatically, based on user-defined rules, or on a case-by-case basis. Investigators are alerted when a new case is assigned to ensure timely follow-up.

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Allow real-time collaboration by providing your investigation team with access to see, add to and edit case files.

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“i-Sight offers critical automation and with alerts to ensure every team member follows the proper process.”

Brickstreet Insurance

Create →

Create new cases quickly and easily, collecting all complaints and case-related information from any intake stream into one central file.

Manage →

Manage investigations with workflow rules that create a logical, structured process and all case information stored in one place.

Analyze →

Analyze investigation data using i-Sight’s powerful summary reports that provide in-depth information on trends and areas of risk.

Great Technology →

Discover our powerful software platform that is secure and scalable, yet web-accessible and flexible enough for easy integration with other systems.

Easy to Use →

Access i-Sight’s intuitive and friendly interface at any time on any computer or mobile device.