Send files and attachments of any type directly into case files from inside or outside i-Sight
Many investigators work with a combination of email, Word documents, network storage folders and spreadsheets. This makes it difficult to summarize case proceedings, track correspondence, and maintain a complete record of investigation activities.
i-Sight eliminates the need to keep case information in separate places. Each case file provides the ability to send emails, attach files, manage deadlines and generate template letters.
i-Sight makes email tracking a breeze. Investigators are able to create and send emails from within the case file. Each email is automatically saved within the case record in chronological order for easy email management.
i-Sight can also receive emails from external sources. For example, if an investigator sends an email to a witness requesting information, and this witness simply replies to the email, i-Sight:
- copies the reply email into the correct case file
- sends a copy of the email to the investigators normal “Inbox” outside of i-Sight
This way, investigators maintain a clear correspondence audit trail of all email records related to a case with no effort whatsoever.
Add notes to any case file directly from the dashboard or from within the case. Notes are stored in chronological order for easy access and reporting.
Attachments and Evidence
Add files to the case as attachments by emailing or uploading them to the case file.
Create a complete case report, or investigation report, with one click, pulling all the case information from the case file into a pre-formatted investigation report template.
Track Time, Expenses and Recoveries
Track time, expenses and recoveries using the case file, which contains every activity related to the investigation, date- and time-stamped for reference.
“Having a centralized repository for all information has been extremely helpful. We can easily find and generate letters and reports quickly.”
Create new cases quickly and easily, collecting all complaints and case-related information from any intake stream into one central file.
Manage investigations with workflow rules that create a logical, structured process and all case information stored in one place.