Search across the entire investigation database to find the information you need
Search a Specific Field
Save time and narrow your results by searching only within a specific field.
Every field in i-Sight can be searched, enabling you to pinpoint the information you need.
Filtering Investigation Data
Rather than searching through the entire investigation database for a piece of information, you can search a subset of data. For example, you could search for a last name, but only search cases recorded in the past week, or in cases closed in the past month. Using search filters makes it faster and easier to find the exact case information you’re looking for by narrowing the result set.
Powerful, Re-usable Searches
Investigators may need to run the same search often as case data changes. With an interface that puts efficiency and convenience first, i-Sight allows you to save your searches to run again without inputting the parameters repeatedly.
Add notes to any case file directly from the dashboard or from within the case. Notes are stored in chronological order for easy access and reporting.
Send and receive email directly from your case or forward an existing email string directly into the appropriate case file.
Case History and Audit Trail
Maintain a complete history and audit trail of your investigations, with every activity, note and attachment listed in chronological order.
Create a complete case report, or investigation report, with one click, pulling all the case information from the case file into a pre-formatted investigation report template.
“i-Sight was the most user-friendly tool we found. We could also implement it pretty quickly across all countries.”
Create new cases quickly and easily, collecting all complaints and case-related information from any intake stream into one central file.
Manage investigations with workflow rules that create a logical, structured process and all case information stored in one place.