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Message from i-Sight's CEO on Covid-19

We do not foresee any interruption to the availability of i-Sight or our ability to provide you with support

Posted by Dawn Lomer on March 31st, 2020

Ottawa, ON, March 27, 2020 – A Message from i-Sight’s CEO, Joe Gerard

As COVID-19 spreads throughout the world, creating healthcare challenges and industry disruptions alike, I’m writing to advise you on the steps we’ve taken so far to ensure the health of our team and continued availability of your i-Sight case management solution.

We do not foresee any interruption to the availability of i-Sight or our ability to provide you with support.

We’re Here to Help

Our support team is ready to help. If you have questions or need help, please email our team using support@i-sight.com and we’ll get right back to you.

Remote Workforce
With the health and safety of our employees and community in mind and in line with the guidance of our local and provincial health agencies, i-Sight has temporarily closed its physical offices and has all employees working from home. We do not foresee any interruption to our operations or the availability of i-Sight as a result of this transition.

Employee Communication & Education

We have disseminated healthcare best practices for prevention, treatment and reporting to all employees. Any employees feeling ill have been advised to self-isolate for a 14-day period and seek medical attention if symptoms persist.

Travel Restrictions with Quarantine

We have restricted non-essential employee travel and have imposed a 14-day quarantine period on those returning from travel outside the country.

Review of Plans Policies, & Procedures

We have proactively reviewed our Business Continuity Plans, Disaster Recovery Plans and Emergency Response Plans. Of specific focus have been our Pandemic Response Plan and Crisis Communication Plans.

Active Monitoring

We are actively monitoring notifications regarding the spread of COVID-19 through municipal, provincial, federal and World Health Organization websites.

Our management team is engaged in regular meetings to review new information as it becomes available and adjust our response and plans accordingly.

Finally, we would like to thank you for being an i-Sight customer and wish you and yours health and safety as we navigate these global events together. If you have any concerns or questions, please don’t hesitate to email me directly using jgerard@i-sight.com.

About i-Sight

i-Sight is a leading provider of web-based investigative case management software. Established in 1999, the privately held firm enables companies to conduct better investigations of fraud and theft, employee misconduct, bribery and corruption, security and legal incidents and manage risk through in-depth reporting and analysis.

i-Sight helps companies capture incidents, track and manage investigations and report on results to prevent reoccurrences and create safer, fairer and happier workplaces. Find more information about i-Sight’s industry-leading solutions at www.i-sight.com.

For further information, contact:

Joe Gerard, CEO

800-465-6089 or media@i-sight.com


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