At a time in history marked by alternative facts, political pressure and manipulation of truth, it’s more important than ever for investigators to be laser-focused on conducting fair and honest investigations. It’s critical for investigators to be ethical when conducting interviews, so that subjects are treated fairly, and findings cannot be questioned. Even a seasoned investigator can benefit from training, or refresher training, on what it means to conduct an ethical investigation interview.
Join Mark Anderson, Director of Training and Development with Anderson Investigative Associates, as he discusses strategies for ensuring investigation interviews are honest and ethical, while at the same time maximizing the quality and quantity of information obtained. At the basis of this ethical interviewing is a non-confrontational, rapport-based approach to all interactions. This approach and the application of ethical behaviour produces a confidence and credibility that obtains productive and effective results.
The webinar will cover:
- Introducing the role of the investigator
- Setting expectations for the interview
- Building rapport with the subject
- Using trust as a tool for eliciting information
- Ethical questioning techniques
- Maximizing active listening
- The importance of confidentiality and credibility