- Obtain all sides of the story. Interview all parties to the dispute thoroughly, impartially and in private. Ask open-ended questions.
- Maintain accurate records of what was said. Wherever possible, try to capture what was said verbatim.
- Maintain confidentiality. Don’t divulge identities of accusers or specific allegations unless required to do so in the interests of allowing alleged perpetrators a chance to defend themselves, or when necessary to obtain a full picture of what actually happened.
- Preserve evidence wherever possible. When necessary, retain documents, copies of e-mails, phone records, etc. Obtain photographic evidence where applicable.
- Interview technical experts to confirm the authenticity of video surveillance footage or computer usage data.
To view the full list of workplace investigation suggestions, click the link below.
Read More: Conducting Workplace Investigations