How to Properly Conduct Workplace Investigations

Brian Kreissl shares some helpful workplace investigation tips.

Posted by Joe Gerard in Article on August 24th, 2011
Making mistakes during a workplace investigation can be just as bad as not conducting an investigation at all. An article by Brian Kreissl for the Canadian HR Reporter offers some suggestions for employers when conducting workplace investigations. Some of the suggestions made by Kreissl in the article include:

  • Obtain all sides of the story. Interview all parties to the dispute thoroughly, impartially and in private. Ask open-ended questions.
  • Maintain accurate records of what was said. Wherever possible, try to capture what was said verbatim.
  • Maintain confidentiality.  Don’t divulge identities of accusers or specific allegations unless required to do so in the interests of allowing alleged perpetrators a chance to defend themselves, or when necessary to obtain a full picture of what actually happened.
  • Preserve evidence wherever possible. When necessary, retain documents, copies of e-mails, phone records, etc. Obtain photographic evidence where applicable.
  • Interview technical experts to confirm the authenticity of video surveillance footage or computer usage data.

To view the full list of workplace investigation suggestions, click the link below.

Read More: Conducting Workplace Investigations


Joe Gerard
Joe Gerard

CEO, i-Sight

Spend my days showing off the i-Sight investigative case management software and finding ways to help clients improve their investigations. Usually working with corporate security, HR & employee relations, compliance and legal teams.

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