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i-Sight Software’s New i-Sight v5 Solves Tough Challenges for Investigation Teams


i-Sight (now Case IQ) Software's New i-Sight (now Case IQ) v5 Solves Tough Challenges for Investigation Teams

Customizable access controls, task automation and notifications keep investigations on track and help teams collaborate securely.

Posted by Joe Gerard on February 9th, 2010

i-Sight (now Case IQ) Software has announced the launch of the most advanced version of its industry-leading case management software to date. i-Sight (now Case IQ)’s v5 solves many of the investigation industry’s most challenging issues relating to security, privacy and efficiency, with dynamic access controls, a built-in ethics portal and improved task automation.

“We’re really excited about our powerful new version of i-Sight (now Case IQ),” says Joe Gerard, i-Sight (now Case IQ)’s CEO. “It was driven by feedback from our customers on what they would most like to see improved and so far the response has been overwhelmingly positive. Our customers love the ability to customize i-Sight (now Case IQ) themselves without having to come back to us when they want to make minor changes, and the built-in ethics portal really simplifies anonymous case intake.”

Improved Access Control

i-Sight (now Case IQ) v5 improved its industry-leading security to allow administrators far greater ability to manage access controls and permissions by role within the system; while maintaining controls on sensitive data. “This has made it much easier for teams to work collaboratively, especially those who work with confidential or sensitive data,” says Gerard.

Built-In Ethics Portal

The built-in ethics portal provides an anonymous mechanism for making complaints or reports that are captured immediately into the case management system.

In-App and Browser Notifications

i-Sight (now Case IQ) v5 offers a new user-configured notifications engine that sends updates and messages to users via a notifications tab in the application or through browser notifications when i-Sight (now Case IQ) is minimized.

Improved Task Automation

Administrators can now configure automated rules within the system to generate and assign To-Dos or Tasks based on activity and/or workflow.  This ensures users are following predetermined processes and meeting deadlines.

Overall Performance Improvement

 “i-Sight (now Case IQ)’s long-standing commitment to security and privacy includes ensuring the system delivers high performance and a scalable architecture,” says Gerard. “i-Sight (now Case IQ) v5 delivers visible improvements in user experience, but we won’t rest on our laurels. We’re always working on product improvements so that we can continue to exceed our customers’ expectations,” he says.

About i-Sight (now Case IQ)

i-Sight (now Case IQ) is a leading provider of web-based investigative case management software. Established in 1999, the privately held firm enables companies to conduct better investigations of fraud and theft, employee misconduct, bribery and corruption, security and legal incidents and manage risk through in-depth reporting and analysis.

i-Sight (now Case IQ) helps companies to capture incidents, track and manage investigations and report on results to prevent reoccurrences and create safer, fairer and happier workplaces. Find more information about i-Sight (now Case IQ)’s industry-leading solutions at www.i-sight.com.

For further information, contact:

Joe Gerard, CEO

800-465-6089 or media@i-sight.com


Joe Gerard
Joe Gerard

CEO, i-Sight (now Case IQ)

Spend my days showing off the i-Sight (now Case IQ) investigative case management software and finding ways to help clients improve their investigations. Usually working with corporate security, HR & employee relations, compliance and legal teams.

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