Improve Your Investigations With Case Management Software

All you want is a simple solution to manage the information you collected during an internal investigation. You want something that allows you to save time and easily create investigation reports.

Posted by Joe Gerard in on November 9th, 2010

All you want is a simple solution to manage the information you collected during an internal investigation. You want something that allows you to save time and easily create investigation reports. You’re not asking for a lot are you? Nope, not at all. You spend countless hours gathering facts, conducting interviews and reporting on your investigation findings. Case management software addresses all of your needs to make investigations more manageable.

Here are just a few of the ways case management software helps investigators improve the quality of investigations:

1. Centralized Case Information

You’ll never have to chase after other investigators to get their work ever again. All of your information stays in one place- and can be accessed from any location, as long as you have a connection to the Internet. Whether you’re working on an investigation by yourself or on a team, case management software allows you to keep all case information in a single file. You can track who has added what to the file and see which tasks are still outstanding. Electronic evidence can be directly attached to the case file. To keep track of physical evidence, i-Sight spits out bar codes to stick on physical evidence. In the case file, you can make notes about the evidence and where it is located.

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2. Reduce Reporting Time

Pre-designed report templates make report writing quick and easy. Information from the case file is extracted and compiled into the template to ensure that all of your reports are consistent and thorough. Our drag and drop report writer lets you pick which sections need to be included in the report and with the click of a button, the report is ready for export or e-mail.

3. Control Privacy

Confidentiality is a major concern for all investigators. When you’re conducting an investigation, the fewer people that need to know about it, the better. Case management software makes it possible for you to control case confidentiality within your own team. User-defined access roles limit who is given the authority to look at specific case files. Access roles dig deep and can be applied within a case, limiting which investigators have access to certain pieces of the investigation. This is a great tool when third parties are involved, because they can be granted access to the case information they need, and nothing more.

4. Complete Investigations on Time

As regulations are tightened and enforcement increases, companies are expected to provide reports on investigations in shorter periods of time. Should you fail to do so, you could be seen as negligent, placing a big strike against you if the case makes its way to court. Automatic alerts inform investigators of incoming case assignments and overdue or upcoming tasks, keeping you on the ball.

5. Identify Repeat Offenders

Consequences are going to be different based on the type of misconduct committed, as well as whether or not someone has been previously reprimanded for violating company policies. Our case management solution is searchable, allowing you to link together cases involving the same people. Identifying repeat offenders makes it easier to provide appropriate recommendations for remedial action.

Joe Gerard
Joe Gerard

CEO, i-Sight

Spend my days showing off the i-Sight investigative case management software and finding ways to help clients improve their investigations. Usually working with corporate security, HR & employee relations, compliance and legal teams.

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