LEARN HOW TO TRACK AND MANAGE COMPLAINTS EFFECTIVELY
Case management software ensures ombudsmen have the tools to respond to complaints quickly and effectively. Case management software features:
- Integration with existing systems
- Case prioritization
- Instant case assignment
- Task reminders
- Reporting capabilities
- Customized features and fields
Case management software provides all the information you need to identify trends and spot recurring complaints. It helps you resolve complaints faster to improve accountability.
This eBook explains how one software tool can help you track and manage complaints and report on results for effective risk management and prevention.
MANAGE OMBUDSMAN COMPLAINTS EFFECTIVELY WITH CASE MANAGEMENT SOFTWARE ebook contents:
- What is case management software?
- How will case management software help me manage complaints?
- Why does my organization need case management software?
- The best time to implement case management software
- What’s in it for me? ROI