Building Rapport in Investigation Interviews

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Building rapport is a skill that all investigators must develop and continue to improve on.

Watch Brian Fox and Richard Schumacher share tips for building and maintaining rapport with subjects in investigation interviews.

  • Two effective means for building rapport
  • The role communication plays in building rapport
  • Real world examples for building rapport
Webinar Presenters

Brian Fox
Brian Fox

Brian Fox is Founder, Capital Confirmation Inc. and Rick Schumacher is Managing Director, Cover Six Risk

Brian Fox, CPA, MBA, is the creator of Electronic Confirmations, receiving the first two patents granted on electronic audit confirmations. He founded Capital Confirmation, Inc. ( and, now used by all of the Top 10 Banks and by more than 45,000 accountants in 100 countries. Brian is a four-time winner of the accounting profession’s “Top 40 Under 40 CPA in America,” was named as an “Entrepreneur of the Year” in Nashville. Brian previously worked in audit for Ernst & Young LLP and in mergers and acquisitions for PriceWaterhouseCoopers. Follow him on Twitter @BrianFoxCPA

Richard (Rick) Schumacher, CFE, is the Managing Director of Cover Six Risk ( Prior to that he spent 10 years as a US Army Special Operator in the Middle East during both Operation Iraqi Freedom and Operation Enduring Freedom where he conducted Information Operations and Psychological Operation campaigns with the goal of eliminating miscommunication between Coalition Forces and native audiences. Rick perfected his investigative skills with the Military Police where he led investigations and interviews. For the last 7 years he has also been a criminal investigator for the state of Texas and is a specialist in interpersonal and intercultural communication. He is also an instructor on interviewing techniques and effective communications. Follow him on Twitter @rickslastchance

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