Security, Privacy, Reliability

Many of the world's most successful companies trust i-Sight to keep their most sensitive data secure.

Rock Solid

Security

Our reputation for security and our stringent data protection program make i-Sight the best choice for a secure investigative case management solution. When your files are hosted on our secure servers, they are protected from unauthorized deletion, copying, alteration, theft, corruption and curious co-workers.

Data Protection

Encryption

With i-Sight, your critical information is password protected and encrypted. Your data is automatically backed up daily and stored in multiple locations to ensure it is never lost. Any information added to i-Sight is stored in an encrypted format and uses SSL to transmit data across the Internet.

Compliance

Regulatory Compliance

Most jurisdictions around the world have implemented legislation to govern the handling and use of personal information. We understand that many organizations operate across multiple jurisdictions and we follow a set of procedures to ensure compliance with:

  • Healthcare Insurance Portability and Accountability Act (HIPAA)
  • Financial Modernization Act of 1999 or Gramm-Leach-Bliley (GLB)
  • Personal Information Protection and Electronic Documents Act of 2000 (PIPEDA)
  • EU Data Protection Directive
  • EU E-Privacy Directive
  • Family Educational Rights and Privacy Act (FERPA)
  • General Data Protection Regulation (GDPR)

Secure Data

Information Privacy

i-Sight protects all personal information under its custody or control with:

  • Privacy Officer/Data Protection Officer who is responsible for global compliance with privacy principles
  • Defined access roles to ensure personal information is only available to people within the appropriate jurisdictions
  • Data masking to ensure managers can view aggregate case trends, and even case details, without exposing personal information
  • GDPR-compliant processes for deletion, amendment and transfer of personal data

SSAE SOC 2 Type II

Third Party Audits

i-Sight upholds the most stringent data security policies. Every year i-Sight is audited by a third-party security firm to validate compliance and obtain SSAE SOC 2 Type II accreditation.

Physical Security

Data Centers

i-Sight maintains state-of-the-art data centers that provide security and redundancy in all critical systems, and an on-site network operation center ensuring 24 X 7 support.

Our world-class data centers are located in secure, unmarked “class A” facilities, with:

  • Multiple connections to Telco fiber rings
  • Advanced security systems
  • 24-hour Network Operation Centers
  • Fire suppression systems
  • Uninterrupted power supply
  • High-capacity generators

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Data center access control and physical security include:

  • Biometric security enforced through an iris scanner
  • Guarded entrances with security cameras to scan and digitally record the interior and exterior of the facility 24 hours a day
  • Video surveillance that incorporates low-light technology to allow clear visibility at night
  • Chaperone-only access to servers
  • Unified security breach alarm with access monitoring
  • Client security escort
  • Electronic motion detectors
  • Reinforced exterior and interior walls
  • Raised floors for secure routing of cables
  • Secure staging rooms for setup and maintenance of equipment

Only i-Sight’s network and application server personnel have access to the hosting environment. Logs are maintained of all visits and the purpose of those visits.

Other security features at the data center include:

  • Environmental controls
  • Enhanced power backup
  • Fire detection and suppression systems
  • Secure transmission of data
  • Network protection
  • Disaster recovery program
  • Daily backup
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Get Started

Take the Next Step

Learn how i-Sight's secure case management solution can streamline your organization's investigation process and reduce risk.

Schedule a Demo