Healthcare

i-Sight complies with the requirements of healthcare organizations and government for stringent security, privacy, access control and information backup.

Secure and Compliant

Reduce Fraud, Incidents and Misconduct

Our healthcare focused solutions are modeled on your company’s processes for investigating healthcare fraud, patient and staff complaints, health and safety incidents, security incidents and information security breaches.

Health and Safety

Incident Investigations

Investigating health and safety incidents is fast and efficient using i-Sight’s easy-to-use mobile-optimized interface. Log an incident when and where it occurs, assign the incident for follow-up and track the investigation, all from your mobile device. Occurrence reports help to identify areas of higher risk, improve patient safety and facilitate reporting to PSOs, state-level reporting bodies and insurance companies.

EASY CAPTURE

PATIENT COMPLAINTS

Capture complaints through existing intake processes or using our hotline, web forms or intake forms. Efficient workflow rules, alerts and reminders ensure timely follow-up. Our powerful reporting engine can demonstrate your effective response and improved safety record.

Secure

Information Privacy

We understand the stringent requirements for PII security and privacy. Our secure platform keeps your data safe from outside threats and role-defined access ensures that only those who are authorized can see case information, which can be restricted all the way down to the field level.

Integration

Healthcare Fraud

Conduct better claim fraud investigations and provider audits. i-Sight can integrate with your existing fraud detection software, hotlines and other intake mechanisms to ensure every referral is addressed. Recover more money, report on results and track recoveries efficiently.

Reporting &

Risk Analysis

Once you start using i-Sight, your organization’s case files become a valuable source of business intelligence, containing all the data you need to analyze trends and identify areas of risk. By generating powerful summary reports in i-Sight you can see where the problem areas are in your organization and take steps to rectify them through training and prevention.

Healthcare

Compliance

i-Sight helps you comply with healthcare industry regulations for timely reporting and resolution of incidents and complaints by giving you the ability to run summary reports that show resolution times by incident, region or any other criteria. And i-Sight’s comprehensive investigation reports provide a full account of every action in every investigation, dated and time-stamped.

Get Started

Take the Next Step

i-Sight can improve your investigations into complaints and incidents, healthcare fraud and security breaches. Let us show you how.

Schedule a Demo